Refund policy

NEVASAYDIE — Return & Refund Policy

ALL SALES FINAL

All NEVASAYDIE purchases are final. We do not accept returns or offer refunds for change of mind, personal preference, or incorrect sizing, except as outlined below.

SIZE EXCHANGES

We understand that finding the right fit can be difficult. Size exchanges may be considered on a case-by-case basis, subject to the following conditions:

Exchange requests must be submitted within 14 days of delivery.
Items must be unworn, unwashed, unaltered, and in their original condition, with all original tags attached.
Exchanges are subject to availability of the requested size. Due to the limited nature of our releases, replacement sizes cannot be guaranteed.
Customers are responsible for return shipping costs associated with approved sizing exchanges.
Items must not be returned without prior authorization from NEVASAYDIE.

To request a size exchange, contact us through our Contact page with your order number, the item purchased, and the size you would like to exchange for. We will review the request and provide instructions if approved.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with your order number and clear photographs of the issue. We will review the matter and work toward an appropriate resolution, which may include a replacement, exchange, or refund where applicable.

NON-RETURNABLE ITEMS

Items that have been worn, washed, altered, damaged after delivery, or returned without authorization are not eligible for exchange. Shipping charges are non-refundable except where required by law or where the issue is the result of an error by NEVASAYDIE.